How Consumer Complaints Help Identify Vehicle Safety Defects

How to find vehicle safety defects.

The Safety Institute is an injury prevention nonprofit organization that compiles complaints on vehicles to help consumers identify potential safety defects.  The organization uses complaints sent to the National Highway Traffic Safety Administration’s (NHTSA) Early Warning System to help identify potentially defective vehicles.  NHTSA created the Early Warning System (EWS) in the aftermath of the Firestone/Ford Explorer tire scandal in 2000.

Seeking Compensation for Auto Defect Injuries and Deaths

The Philadelphia auto defect attorneys at Eisenberg, Rothweiler, Winkler, Eisenberg & Jeck, P.C. have a proven record of helping clients secure compensation for injuries and deaths caused by defective auto parts. You can learn more about our successful cases by continuing to explore our website.

If you have questions about filing an injury or wrongful death claim for a defective auto part, then we encourage you to speak to one of our attorneys. Our law firm offers free consultations that can help you determine whether it would be possible to recover compensation.

Vehicles That Have Been Identified by the Safety Institute’s Vehicle Safety Watchlist

The following vehicles were identified by the Safety Institute’s Vehicle Safety Watchlist because they contain or might contain safety defects.

  1. 2016 Toyota Tundra. Toyota issued a recall for 2016 and 2017 Tundra pickup trucks because they have bumpers that may come loose.  Consumers may suffer injuries while stepping on these bumpers, which reportedly crack and break.
  2. 2014 and 2015 4×4 Jeep Grand Cherokees. There are multiple reports of these vehicles suffering problems with the gear shift.  Complaints suggest the transmissions in vehicles can enter park, reverse or drive without consumers knowing.  Several reports mention 2014 Jeep Grand Cherokees rolling away when consumers thought the vehicles were in park.
  3. 2013-2017 Ford Explorers. Consumers have reported multiple problems with Ford Explorers. According to complaints, these vehicles may leak carbon monoxide and exhaust fumes into the vehicle cabins.  In addition, other Ford Explorer owners reported losing acceleration while driving these vehicles.
  4. 2012, 2015 and 2016 Honda Odyssey. Consumer complaints suggest the seats in these vehicles can shift backwards or forwards.  Passengers sitting in these seats are at an increased risk of injury.  Honda issued a recall for this defect.
  5. 2010 Toyota Prius. Consumers report experiencing unexpected decreases and increases in speed.  Additional complaints mention problems getting the vehicle to stop by using the brakes.
  6. 2014 Nissan Altima. According to consumer complaints, the hood latches on the 2014 Altima may give way with no warning.

Some of these vehicles are under recall.  You can determine the recall status of your vehicle by visiting NHTSA’s website.  On the website, there is a search bar where you can type in your vehicle’s 17-digit vehicle identification number (VIN).  This will allow you to determine whether your vehicle has an unfixed recall.



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